Cookie Policy

Last Updated: 22/11/2022

    1. Overview

    1.1. (Website) is a site operated by Quintel Intelligence Ltd trading as Quintel Intelligence is a company registered in England and Wales (Company Number 07926115) registered office at Tintagel House, 92 Albert Embankment, London, England, SE1 7TY (the Company, us, we, our).

    1.2. Our Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.

    1.3. A cookie is a small data file that is transferred to your device’s hard drive (e.g. your phone or your computer). For example, a cookie could allow us to recognise your browser, while another could store your preferences.

    1.4. This policy explains how and why we use these technologies and the choices you have.

    2. What Cookies we use

    2.1. There are two types of cookies used. Session cookies, which will normally expire when you close your browser and persistent cookies which will remain on your device after you close your browser and stop using our Website and can be used again the next time you access our Website.

    2.2. The cookies are further categorised into the following:

    2.3. Necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to navigate through our Website, to log into secure areas of our Website or make use of e-billing services.

    2.4. Statistics Cookies. These help us understand how visitors interact with our Website. Statistic Cookies allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

    2.5. Preference Cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

    2.6. Marketing Cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests.

    3. How we use Cookies

    3.1. We use these technologies for a number of purposes, such as:

    3.1.1. to estimate our audience size and usage pattern;

    3.1.2. to enable you to use and access our Website;

    3.1.3. to enable you to book our services and to use our payment facility if we operate one;

    3.1.4. store information about your preferences, and so allow us to customise our Website and to provide you with offers that are targeted to your individual interests;

    3.1.5. to enable, facilitate and streamline the functioning of and your access to our Website and services that we provide to you;

    3.1.6. recognise you when you return to our Website and speed up your searches;

    3.1.7. to better understand how you navigate through and interact with our Website;

    3.1.8. to show you content that is relevant to you and to serve you tailored advertising;

    3.1.9. to promote our services better;

    3.1.10. to enable the functionality of our Website, and provide you with features, insights and customised content;

    3.1.11. to remember information about your browser and your preferences;

    3.1.12. to monitor and analyse the performance, operation, and effectiveness of our Website;

    3.1.13. to enforce legal agreements that govern use of the Website and to monitor any potential breaches of the Terms of Use;

    3.1.14. for fraud detection and prevention, trust and safety, and investigations;

    3.1.15. to make your interactions with our Website faster, more secure and to help us detect malicious activity and violations of our Terms of Use;

    3.1.16. to enable social media plugins both on and off the social media sites;

    3.1.17. for purposes of our own customer support, analytics, research, product development, and regulatory compliance;

    3.1.18. so we can learn more about how well our Website and plugins perform in different locations;

    3.1.19. to improve, and research products, features and services, including as you navigate through our Website or when you access our Website from other sites, applications or devices;

    3.1.20. to determine and measure the performance of ads or posts on and off our Website and to learn whether you have interacted with our chat system, websites, content or emails and provide analytics based on those interactions.

    4. Pixel Tags and Web Beacons

    4.1. Pixel tags and web beacons are tiny graphic images and small blocks of code placed on Website pages, ads, or in our emails that allow us to determine whether you performed a specific action. When you access these pages, or when you open an email, the pixel tags and web beacons let us know you have accessed the web page or opened the email. These tools help us measure response to our communications and improve our web pages and promotions.

    5. Server Logs and Other Technologies

    5.1. We collect many different types of information from server logs and other technologies. For example, we may collect information about the device you use to access our Website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs may also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices require to identify and communicate with each other on the Internet. We may also collect information about the Website you were visiting before you came to our Website and the Website you visit after you leave our site. These tools help us improve user experience and deliver our services.

    6. Device Information

    6.1. We may use device-related information to authenticate users. For example, we may use your IP address, browser information, or other data provided by your browser or device to identify the device being used to access our Website. We may also use these device-related techniques for associating you with different devices that you may use to access our content including for fraud-protection purposes and to better target.

    7. Third Party Social Plugins

    7.1. We may use social plugins provided and operated by third parties, such as Facebook’s Like Button or social media share button. As a result of this, you may send to the third party the information that you are viewing on a certain part of our Website. If you are not logged into your account with the third party, then the third party may not know your identity. If you are logged in to your account with the third party, then the third party may be able to link information or actions about your interactions with our Website to your account with them. Please refer to the third party’s privacy policies to learn more about its data practices. Please note that those third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies.

    8. Third Party Cookies

    8.1. We may also use third party partners to place these technologies on our Website. These partners use technologies that help us analyse how you use the Website (for example by noting the third party services from which you have arrived), market and advertise our services to you on our Website or third party Websites such as Google, help us detect and prevent fraud or conduct risk assessments or collect information about your activities on our Website, other sites or the ads that you have clicked.

    8.2. It is important that you understand that those third parties may also use such tracking technologies to serve ads that they believe are most likely to be of interest to you and measure the effectiveness of their ads both on our Website and on other Websites and online services. Marketing Cookies we use may include Google, and other advertising networks and services we use from time to time.

    8.2. It is important that you understand that those third parties may also use such tracking technologies to serve ads that they believe are most likely to be of interest to you and measure the effectiveness of their ads both on our Website and on other Websites and online services. Marketing Cookies we use may include Google, and other advertising networks and services we use from time to time.

    8.3. For more information about Marketing Cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or

    9. Google Analytics

    9.1. We may use Google Analytics tools. Google Analytics is Google’s analytics tool that helps Website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. In addition to reporting site usage statistics, data collected on Google properties by Google Analytics may also be used, together with some of the advertising cookies described above, to help show more relevant ads on Google properties (like Google Search) and across the web and to measure interactions with the ads you are shown.

    9.2. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit  Google Ads Settings page. To the extent advertising technology is integrated into our Website and you opt-out of tailored advertising, you may still receive advertising content. In that case, the advertising content will just not be tailored to your interests. Also, we do not control any of these opt-out links and are not responsible for the availability or accuracy of these mechanisms. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here.

    10. Cookies we use

    _gatGoogleThis cookie is used for Google Analytics to throttle request rateExpires after you clear your cookie cache or after 1 minuteHTTP Cookie
    _gidGoogleThis cookie is used by Google Analytics to identify the userExpires after you clear your cookie cache or after 24 hoursHTTP Cookie
    _gaGoogleThis cookie is used by Google Analytics to identify unique usersExpires after you clear your cookie cache or after 2 yearsHTTP Cookie

    10.1. These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

    11. Your Preferences

    11.1. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies by visiting the Help portion of your browser’s toolbar. Please note that if you choose to remove or reject cookies or clear local storage this could affect the features, availability, and functionality of our Websites. For more information please select your browser:

    Google Chrome

    Mozilla Firefox

    Apple Safari

    Microsoft Internet Explorer

    Microsoft Edge



    11.2. Your mobile device may allow you to control cookies through its settings function. Refer to your device manufacturer’s instructions for more information.